Do You Have an IT Partner or Just an IT Vendor?

HARLIN ITS EXECUTIVE ASSESSMENT

The Executive IT Scorecard

Do You Have an IT Partner or Just an IT Vendor?

Answer five questions about your current IT support. In less than two minutes, you'll see how your current IT relationship measures up.

0124/7/365 Direct Help Desk SupportDo your employees get instant support from experienced, local US-based technicians whenever they run into an issue—nights, weekends, and holidays included—without waiting in a queue?
02True Flat-Rate Monthly PricingIs your monthly IT fee truly all-inclusive, covering routine maintenance, emergency support, onsite technician visits, and full project implementations with no extra hourly charges?
03Enterprise-Grade Technical ExpertiseIs your business supported by high-level engineers who proactively architect your network for security, speed, and maximum uptime, rather than entry-level technicians learning on your dime?
04Zero-Trust Ransomware & Privilege ControlsAre administrative rights strictly managed and user access locked down so an employee clicking a malicious link cannot infect your entire company network?
05Predictable Executive IT PlanningDoes your IT provider deliver quarterly strategic roadmaps and technology budgets so you can accurately plan future growth without unexpected hardware or compliance expenses?
Assessment Progress0 of 5 answered

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