Harlin ITS - Non-Profits
Non-Profits
Affordable IT Services for Nonprofit Organizations
Protect Your Mission. Support Your Team. Make Every Technology Investment Count.
Non-Profits - Protect Your Mission. Support Your Team. Make Every Technology Investment Count.
Nonprofit organizations depend on technology to communicate with donors, coordinate employees and volunteers, manage programs, process contributions, maintain records, collaborate with community partners, and deliver services.
When computers, email, networks, or critical applications become unavailable, the disruption can affect more than office productivity. Staff may lose access to donor information, program records, grant documents, financial systems, and the communication tools needed to support the community.
Harlin ITS provides managed IT, cybersecurity, Microsoft cloud, backup, business continuity, and strategic technology services designed around the needs of nonprofit organizations.
We help reduce technology disruptions, protect sensitive information, and give your employees and volunteers dependable support—so more of your organization’s time and resources can remain focused on its mission.
Technology That Supports Your Mission
Nonprofit organizations often operate with limited staff, carefully managed budgets, and growing expectations from donors, grant providers, community partners, and the people they serve.
Employees may work from a central office, multiple program locations, community events, home offices, or directly in the field. Volunteers and board members may also require appropriate access to documents, meetings, and communication tools.
Harlin ITS helps bring these needs together within a secure and manageable technology environment. We support computers, servers, networks, employee accounts, Microsoft services, mobile devices, backups, security tools, and technology vendors.
Every solution is based on your organization’s programs, employees, volunteers, locations, applications, security risks, available resources, and plans for growth.
Managed IT Support for Nonprofits
Technology problems can interrupt donor communication, delay grant reporting, prevent employees from accessing program information, and take valuable time away from serving the community.
Harlin ITS proactively manages supported computers, servers, networks, software, and connected devices. We monitor system health, apply security updates, address performance concerns, and help plan the replacement of aging equipment before it creates avoidable disruption.
Our helpdesk and remote-support services give employees a dependable place to turn when they experience problems with computers, applications, email, passwords, printers, scanners, connectivity, or file access.
Instead of relying entirely on emergency repairs, Harlin ITS works to identify potential issues early and maintain a more dependable technology environment.
Support for Employees, Volunteers, and Board Members
Nonprofits may need to provide technology access to full-time employees, part-time staff, temporary workers, volunteers, contractors, interns, and board members.
Each group may require different access to email, documents, applications, financial information, donor records, and internal communications.
Harlin ITS helps establish appropriate accounts, permissions, devices, and security controls based on each person’s responsibilities.
This allows people to contribute effectively while reducing the risk of unnecessary access to sensitive organizational information.
CALL HARLIN ITS FOR Non-Profits:
(360) 644-1620
Employee and Volunteer Onboarding
New employees and approved volunteers may need email accounts, Microsoft 365 access, devices, applications, shared files, and security setup before they can begin contributing effectively.
Harlin ITS helps prepare supported computers and mobile devices, create accounts, assign licenses, configure multifactor authentication, and establish appropriate access to documents and applications.
A consistent onboarding process reduces delays, improves the employee and volunteer experience, and helps ensure that access is granted intentionally rather than informally.
Employee and Volunteer Offboarding
Former employees, volunteers, contractors, and board members should not retain access to organizational email, documents, applications, or cloud services after their responsibilities end.
Harlin ITS can help disable accounts, terminate active sessions, remove permissions, recover licenses, preserve organizational information, and coordinate the return or reassignment of organization-owned devices.
A consistent offboarding process reduces forgotten accounts, unnecessary licensing costs, and continued access after a person leaves the organization.
CALL HARLIN ITS FOR Non-Profits:
(360) 644-1620
Cybersecurity for Nonprofit Organizations
Nonprofits may hold donor records, payment information, employee data, program-participant information, grant documents, financial records, and confidential communications.
Cybercriminals may target nonprofit organizations through phishing, fraudulent payment requests, ransomware, compromised accounts, malicious attachments, and impersonation attempts.
Harlin ITS provides layered cybersecurity protection across supported computers, servers, email, employee identities, cloud applications, and remote-access systems.
Our approach combines endpoint protection, continuous security monitoring, email security, identity management, employee education, stronger access controls, and incident preparation.
No cybersecurity provider can guarantee that an incident will never occur. Layered protection can reduce exposure, improve detection, support containment, and strengthen recovery capabilities.
Managed Endpoint Detection and Response
Traditional antivirus software primarily looks for known malicious files. Modern attacks may use stolen accounts, unusual processes, scripts, or legitimate system tools in harmful ways.
Managed Endpoint Detection and Response monitors protected computers and servers for behavior that may indicate malware, ransomware, unauthorized access, or another security concern.
When suspicious activity is identified, the security platform may assist with investigation, malicious-file quarantine, device isolation, and escalation for further response.
This provides greater visibility into the devices used by employees and helps the organization respond more efficiently when suspicious activity occurs.
CALL HARLIN ITS FOR Non-Profits:
(360) 644-1620
Managed Detection and Response
Security tools can generate alerts at any time. Without consistent review, meaningful warning signs may be missed among routine notifications.
Managed Detection and Response adds ongoing monitoring, threat analysis, investigation, and response support.
When a significant event is identified, the service can help determine which accounts, devices, or systems may be affected and which containment or corrective actions should be considered.
This gives nonprofit organizations additional security oversight without requiring them to build and staff their own internal security operations team.
Email Security and Fraud Protection
Attackers may impersonate an executive director, board member, employee, donor, vendor, financial institution, grant provider, or community partner.
A fraudulent message may request a wire transfer, change in payment instructions, gift-card purchase, payroll update, password, confidential document, or access to an organizational account.
Harlin ITS helps protect the email environment through advanced filtering, malicious-link analysis, attachment scanning, domain-spoofing protection, impersonation detection, and suspicious-message review.
These protections reduce the number of dangerous messages employees must evaluate on their own.
Technical security should also be supported by internal procedures requiring employees to independently verify unusual financial, account, or information requests.
CALL HARLIN ITS FOR Non-Profits:
(360) 644-1620
Security Awareness and Phishing Training
Cybersecurity tools are most effective when people understand how to identify and report suspicious activity.
Harlin ITS provides recurring security-awareness education and simulated phishing campaigns that help employees recognize fraudulent messages, fake donation requests, unexpected document-sharing invitations, malicious links, impersonation attempts, and suspicious login prompts.
Training results can identify where additional education may be needed, while clear reporting procedures give employees a simple way to request assistance.
The goal is to build a stronger security culture in which everyone understands their role in protecting the organization.
Identity and Access Management
Nonprofit employees and volunteers may use email, donor-management platforms, accounting systems, shared documents, program applications, cloud storage, and remote-access tools.
Each account can create risk when access is not managed consistently.
Harlin ITS helps control who can access supported systems, which information they can reach, and under what conditions access is permitted.
Identity solutions may include multifactor authentication, Microsoft Entra ID, single sign-on, conditional-access policies, role-based permissions, administrative-account protection, and recurring access reviews.
These controls help reduce unnecessary access and make stolen passwords more difficult for unauthorized individuals to use.
CALL HARLIN ITS FOR Non-Profits:
(360) 644-1620
Multifactor Authentication
Passwords may be stolen through phishing, reused across multiple websites, or exposed during breaches involving outside services.
Multifactor authentication requires an additional verification step before access is granted.
Harlin ITS helps configure multifactor authentication for supported Microsoft and business systems, assists employees with enrollment, and provides support when authentication problems occur.
This creates an important additional barrier when a password has been exposed or compromised.
Administrative Account Protection
Administrative accounts can create users, change security settings, access systems, and modify important technology configurations.
Because these accounts have elevated permissions, they require stronger protection than ordinary employee accounts.
Harlin ITS can help separate administrative accounts from everyday employee accounts, require stronger authentication, limit administrator assignments, review elevated permissions, and monitor supported administrative activity.
Reducing unnecessary administrative access helps limit the potential impact of a compromised account or employee mistake.
CALL HARLIN ITS FOR Non-Profits:
(360) 644-1620
Dark Web Monitoring
Employee email addresses and passwords may be exposed when unrelated websites, vendors, or online services experience security breaches.
Dark web monitoring searches available breach-related sources for credentials associated with your organization’s domain.
When potential exposure is identified, Harlin ITS can help coordinate password changes, review account activity, confirm multifactor authentication, investigate possible password reuse, and disable outdated accounts.
Dark web monitoring cannot identify every exposed credential or remove information from every criminal source. It provides additional intelligence that can help your organization respond to known exposure.
Microsoft 365 for Nonprofits
Microsoft 365 can provide email, calendars, meetings, document collaboration, cloud storage, identity management, device management, and security tools within a connected platform.
Harlin ITS helps nonprofit organizations select appropriate Microsoft licenses, configure services, strengthen account security, and provide ongoing employee support.
We can manage Outlook, Exchange Online, Microsoft Teams, SharePoint, OneDrive, Microsoft Entra ID, Intune, shared mailboxes, distribution groups, employee accounts, and supported Microsoft security settings.
The result is a Microsoft environment that is easier to administer and better aligned with the way employees, volunteers, leadership, and board members work.
CALL HARLIN ITS FOR Non-Profits:
(360) 644-1620
Microsoft Teams and Organizational Communications
Nonprofits may use separate systems for phone calls, video meetings, internal messages, voicemail, and document collaboration.
Harlin ITS can help bring these communication functions together through Microsoft Teams and Teams Voice.
We can assist with business-number migration, auto attendants, departmental call queues, voicemail, desktop calling, mobile calling, internal messaging, virtual meetings, and employee training.
A unified communication environment can make it easier for community members and donors to reach the correct person while reducing the number of disconnected systems the organization must maintain.
SharePoint and Document Collaboration
Nonprofit documents may be stored across local servers, employee computers, email attachments, personal cloud accounts, and disconnected file-sharing services.
Harlin ITS can help organize approved organizational information within SharePoint, OneDrive, and Microsoft Teams.
We assist with document-library planning, department and program access, permissions, version history, external-sharing controls, and migration from older platforms.
A structured collaboration environment can make it easier for employees and approved volunteers to locate current information while giving leadership greater control over sensitive documents.
CALL HARLIN ITS FOR Non-Profits:
(360) 644-1620
Secure Donor and Partner Collaboration
Nonprofits may need to exchange documents with donors, grant providers, accountants, auditors, board members, community partners, consultants, and service providers.
Personal cloud accounts, unrestricted sharing links, and email attachments can make it difficult to understand who has access to organizational information.
Harlin ITS helps establish more controlled sharing methods through Microsoft 365, SharePoint, OneDrive, Teams, identity controls, and supported third-party platforms.
Access can be limited to authorized individuals, reviewed periodically, and removed when a project, grant, board term, or working relationship ends.
Secure Remote and Hybrid Work
Nonprofit employees may work from home, community locations, events, partner facilities, or while traveling.
Harlin ITS helps create a secure remote-work environment through managed laptops, Microsoft 365, multifactor authentication, conditional access, mobile-device management, secure file collaboration, and remote technical support.
These solutions give employees flexibility while helping the organization maintain control over accounts, devices, applications, and organizational information.
Remote access is planned around employee responsibilities and the sensitivity of the systems involved.
CALL HARLIN ITS FOR Non-Profits:
(360) 644-1620
Mobile Device Management
Employees may use mobile devices to access email, calendars, documents, communication tools, donor information, and approved cloud applications.
Harlin ITS can help manage how supported smartphones and tablets access organizational resources.
Device policies may require secure screen locks, encryption, approved applications, current operating systems, and other security protections.
When a device is lost, stolen, replaced, or no longer authorized, management tools may help remove organizational access or business information.
This allows employees to remain productive while giving the nonprofit greater control over mobile access.
Network and Wi-Fi Management
Your network may connect employee computers, servers, printers, phones, cloud services, meeting technology, guest devices, and other supported equipment.
Harlin ITS manages supported firewalls, switches, routers, wireless access points, and internet connections.
We help monitor performance, troubleshoot connectivity problems, improve wireless coverage, separate guest access from internal systems, and plan equipment upgrades.
For nonprofits with multiple offices or program locations, Harlin ITS can help create secure connectivity and a more consistent technology environment across facilities.
CALL HARLIN ITS FOR Non-Profits:
(360) 644-1620
Public and Guest Wi-Fi
Your network may connect employee computers, servers, printers, phones, cloud services, meeting technology, guest devices, and other supported equipment.
Harlin ITS manages supported firewalls, switches, routers, wireless access points, and internet connections.
We help monitor performance, troubleshoot connectivity problems, improve wireless coverage, separate guest access from internal systems, and plan equipment upgrades.
For nonprofits with multiple offices or program locations, Harlin ITS can help create secure connectivity and a more consistent technology environment across facilities.
Backup and Disaster Recovery
Donor records, financial documents, grant information, program files, employee records, and Microsoft 365 data can become unavailable because of equipment failure, accidental deletion, ransomware, software problems, or human error.
Harlin ITS helps implement and manage supported local, cloud-based, server, workstation, and Microsoft 365 backup solutions.
We monitor backup completion, help establish appropriate retention periods, and support file or system restoration when recovery is required.
A backup is valuable only when the necessary information can be restored. Recovery testing helps confirm that backup systems are operating as expected and that your organization is better prepared for an unexpected disruption.
Specialized donor, accounting, case-management, and program applications may require separate backup coordination with their respective providers.
CALL HARLIN ITS FOR Non-Profits:
(360) 644-1620
Business Continuity Planning
An internet outage, power failure, failed server, cyberattack, or natural disaster can interrupt donor communication, program delivery, financial operations, and access to critical information.
Harlin ITS helps identify essential technology, establish recovery priorities, and document how important operations will continue or resume.
Solutions may include secondary internet connections, automatic internet failover, redundant equipment, alternate system access, secure remote-work capabilities, backup communication methods, and documented recovery procedures.
The objective is not simply to restore a computer or server. It is to help employees resume essential services and community communication as efficiently as possible.
Data Loss Prevention
An internet outage, power failure, failed server, cyberattack, or natural disaster can interrupt donor communication, program delivery, financial operations, and access to critical information.
Harlin ITS helps identify essential technology, establish recovery priorities, and document how important operations will continue or resume.
Solutions may include secondary internet connections, automatic internet failover, redundant equipment, alternate system access, secure remote-work capabilities, backup communication methods, and documented recovery procedures.
The objective is not simply to restore a computer or server. It is to help employees resume essential services and community communication as efficiently as possible.
CALL HARLIN ITS FOR Non-Profits:
(360) 644-1620
Security Policies and Procedures
Technology protections are more effective when employees and volunteers understand the organization’s expectations and follow documented procedures.
Harlin ITS can help develop practical technology and security documentation addressing account protection, acceptable use, remote work, mobile devices, onboarding, departures, backup practices, incident reporting, vendor access, and information handling.
We focus on creating documentation that reflects how the nonprofit actually operates rather than relying on generic policies that employees and volunteers cannot realistically follow.
Policies involving legal, employment, donor-privacy, contractual, or regulatory responsibilities should be reviewed and approved by the organization’s qualified advisors and leadership.
Security and Risk Documentation
A nonprofit may have security tools in place but still struggle to respond to a grant requirement, cyber insurance application, donor questionnaire, audit request, or board review because its practices are not documented.
Harlin ITS can help organize technology asset inventories, network diagrams, access records, security-control descriptions, risk findings, remediation plans, backup documentation, incident procedures, business continuity plans, vendor inventories, and employee training records.
Clear documentation helps leadership and board members understand the technology environment and make more informed decisions about risk and future investments.
CALL HARLIN ITS FOR Non-Profits:
(360) 644-1620
Vendor and Application Management
Nonprofit organizations may rely on separate vendors for donor management, accounting, payroll, websites, online giving, event registration, case management, email marketing, phones, internet service, and cloud applications.
When a problem involves multiple systems, employees may spend valuable time trying to determine which provider is responsible.
Harlin ITS can serve as a central technology resource by supporting the computers, servers, networks, Microsoft services, accounts, and connectivity surrounding supported applications.
When an issue requires specialized application knowledge, we can coordinate with the appropriate software provider, gather technical information, and help keep the support process moving.
Technology Procurement
Nonprofit organizations may rely on separate vendors for donor management, accounting, payroll, websites, online giving, event registration, case management, email marketing, phones, internet service, and cloud applications.
When a problem involves multiple systems, employees may spend valuable time trying to determine which provider is responsible.
Harlin ITS can serve as a central technology resource by supporting the computers, servers, networks, Microsoft services, accounts, and connectivity surrounding supported applications.
When an issue requires specialized application knowledge, we can coordinate with the appropriate software provider, gather technical information, and help keep the support process moving.
CALL HARLIN ITS FOR Non-Profits:
(360) 644-1620
Strategic IT Planning
Technology planning should not be limited to replacing equipment after it fails.
Harlin ITS helps nonprofit organizations prepare for program growth, new employees, additional locations, application changes, cloud migrations, cybersecurity improvements, grant-funded projects, and equipment replacement.
Our strategic guidance helps leadership understand upcoming technology needs, establish priorities, plan budgets, evaluate vendors, and develop a practical technology roadmap.
This helps the organization direct limited resources toward improvements that provide meaningful operational and security benefits.
Virtual CIO and Virtual CISO Services
A virtual Chief Information Officer helps leadership connect technology decisions with organizational priorities, budgets, program growth, vendor management, and long-term planning.
A virtual Chief Information Security Officer provides additional guidance around cybersecurity strategy, risk management, policies, incident preparation, vendor security, access controls, and ongoing improvement.
These services give nonprofits access to higher-level technology and security guidance while Harlin ITS continues to support the organization’s daily environment.
CALL HARLIN ITS FOR Non-Profits:
(360) 644-1620
Support for Growing and Multi-Location Nonprofits
Adding employees, expanding services, opening another location, or receiving a major grant can place new demands on technology.
Harlin ITS helps plan the accounts, devices, licensing, networks, security protections, document access, and support required for growth.
We can also help standardize technology across offices and program locations so employees receive a more consistent experience and leadership gains greater visibility into the overall environment.
Planning ahead helps prevent technology from becoming an obstacle as the organization expands its impact.
Fully Managed IT for Nonprofits
For nonprofits without an internal IT department, Harlin ITS can manage day-to-day support, computers, servers, networks, Microsoft services, cybersecurity, backups, technology vendors, and long-term planning.
Employees receive a dependable source of technical support, while leadership gains a central resource for technology decisions and ongoing improvement.
This provides access to a broader range of technology capabilities without requiring the organization to build and manage a complete internal IT department.
CALL HARLIN ITS FOR Non-Profits:
(360) 644-1620
Co-Managed IT for Nonprofits
Nonprofits with an existing IT employee or department may still need specialized security expertise, additional monitoring, project assistance, or coverage during busy periods.
Harlin ITS can work alongside the internal team by providing helpdesk overflow, advanced troubleshooting, cybersecurity monitoring, backup management, Microsoft cloud expertise, vendor coordination, documentation assistance, and strategic guidance.
Your internal team retains its knowledge of the organization, programs, employees, and applications while gaining additional tools, resources, and escalation support.
CALL HARLIN ITS FOR Non-Profits:
(360) 644-1620
Nonprofit Organizations We Support
Harlin ITS can develop technology solutions for charitable organizations, foundations, associations, community-service organizations, arts and cultural organizations, advocacy groups, faith-based service organizations, chambers and membership groups, youth programs, housing organizations, and other mission-driven nonprofits.
The appropriate service plan depends on the organization’s mission, programs, employees, volunteers, offices, applications, information, security risks, and existing technology resources.
Harlin ITS evaluates those needs before recommending a solution.
CALL HARLIN ITS FOR Non-Profits:
(360) 644-1620
Why Nonprofits Choose Harlin ITS
We help nonprofit organizations create technology environments that are reliable, secure, properly supported, prepared for disruption, and capable of growing with their mission.
Our approach combines responsive employee support, proactive technology management, layered cybersecurity, Microsoft cloud services, dependable recovery, vendor coordination, and long-term planning.
We work to prevent avoidable technology problems, make better use of limited resources, and help leadership make informed technology decisions.
Protect Your Mission and Keep Your Organization Moving
Your employees and volunteers need reliable technology, secure access, responsive support, and confidence that important information can be restored when something goes wrong.
Harlin ITS provides the managed IT, cybersecurity, Microsoft cloud, backup, business continuity, vendor coordination, and strategic guidance your nonprofit needs to operate confidently.
Build a More Secure and Dependable Nonprofit Organization with Harlin ITS.
CALL HARLIN ITS FOR Non-Profits:
(360) 644-1620
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